Why Is The Mobile Loyalty Rewards The Future?
Way back in the past, a store loyalty program system has involved visiting the store, filling out the paper from then receiving a plastic or paper loyalty card. Time and technology advancement changed the situation. Innovative new technology is now permitting customer loyalty programs to go on mobile. There are now companies online where you can get assistance when it comes to a mobile loyalty program.
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Smartphones flooded the online and offline market and everyone today own different models of smartphones that can be used to earn points or rewards from stores. Smartphones have provided the easiest way for businesses to get in touch with customers. The development of a mobile loyalty program is helping the merchants to save costs on the use of paper vouchers as well as plastic cards.
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While the mobile loyalty program has been introduced, a mobile loyalty card or a mobile voucher could be electronically and wirelessly delivered and received by customers, once they choose to sign up for the rewards program over their mobile devices. Those customers who like to sign up for this form of program just need to enter the needed personal information in the mobile application for just one time then their information would be stored everlastingly.
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If the customer will be willing to join the loyalty program, he or she will obtain a special code that was made specifically for a customer. The customer will have his or her loyalty card right away by scanning the code. After that, a mobile voucher would be sent to the customer, telling that he or she is welcomed to your business’ rewards program. From that point, you can already take advantage of the card and use it for your benefit.
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The member of a mobile loyalty program will automatically receive his or her vouchers on his or her birthday. Aside from receiving welcome and birthday vouchers, you, as a customer, will also get a point rewards voucher and you can redeem your voucher for a discount or merchandise. Those customers who are having fun with the use of a mobile loyalty appwould be confident to share the coupons they get with their loved ones and friends. It will help the businesses in promoting their rewards program to more people.
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POKET is one of the most trusted companies when it comes to mobile loyalty program. They specialize in automating tickets, vouchers, and cards for businesses. This company also helps you in attaining your goals for your business effortlessly. POKET is a company that offers the best mobile loyalty program solution and they are introducing the fastest way of earning rewards that every customer will surely love. POKET offers a large selection of loyalty card programs, and a few of loyalty programs that can be customized like point cards, multiple-tier cards, flash cards, store value cards and check-in cards. They promise to offer the loyalty program solution which will really work for your company, bringing it into the next level. With POKET, you can streamline CRM, mobile voucher, customer loyalty rewards program and marketing automation for your company in just one solution. Visit www.poket.com for more information.
Keeping existing customers is a lot easier than finding new ones
This is supported by several studies pointing out that profits can increase from 25 to as much as 95 percent when retention rates are increased by five to ten percent. It is a lot easier and less expensive to retain existing customers than going out and finding potential customers. With a loyalty program, customers will have something to look forward to every time they go to your store thus increasing retention.
Loyal customers spend more than new ones.
Studies suggest that repeat customers have a tendency to spend more than new clients. Loyal customers may spend an average of 65 percent more that clients who just pass by up-to-the-minute. While it is encouraged to bring new customers to your business as much as you can, customer loyalty and retention should also be something to focus on as it can drive good profit for your company.
Edging out other competitors can be tough but customer retention can ease competition.
Competition can be stern for small businesses, especially if the competition has more resources and more store locations. The easiest way, to level with these competitors, is to create a business based on customer loyalty. A rewards program can help you established this.
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The most loyal customers who engage frequently, no matter what you do, fall into the top group. The second group consists of customers with the greatest potential. They may have larger, less frequent purchases, or they may shop regularly but with many brands. Finally, there are the low value, low potential customers. This group has little need for your products or is already loyal to a competitor.
Loyal customers can get new customers in.
Loyal customers may recommend your small company to their family and friends. You can always draw new customers from these recommendations. So, pamper your customers with quality service and give them what they deserve. A little loyalty program won’t hurt your business. Take note, the vine is very effective in boosting the statistics of customers getting in your company.
People love rewards program.
Who doesn’t love getting prizes and freebies every time you get to complete a purchase of this and that? Who doesn’t want a free two days hotel accommodation if you have booked a hotel for a certain number of times already? People are too eager to get rewards so they will religiously go to your store to redeem their points or to get products for rewards.
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Loyalty program software does not have to be expensive if that’s what you think. All you have to do is to get an affordable but working solution to get started. There is also loyalty programs software for small business to help you with this endeavor.
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With these five special reasons, you should be thinking now. Your small business needs boosting, and customer loyalty can be a great solution to that. Conceptualize a reward strategy that will make your customers happy and advance your business at the same time. You can use loyalty program and even the latest mobile technology to initiate your program.
