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customer loyalty platform

Amplify your customer loyalty & revenue with one platform

From first purchase to lifelong loyalty, Poket helps you connect, retain, and delight customers while driving real business results.

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Poket works for various industries

Retail Hospitality Automotive Healthcare Non-profit organisation Entertainment Food & Beverage Education & Learning Beauty & Wellness Recreational Financial

Seamless solutions for all your channels

Physical Store

Brick and mortar

Online Store

Shopify, WooCommerce

Indirect Channels

FMCG, Malls, B2B, Partners

Highly rated Loyalty CRM

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Poket's Google review

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Trusted by companies worldwide

Harsh truth: customers won’t stay loyal on their own

Most customers leave quietly. The right approach helps them stay.

Loyalty is broken

Rewards get forgotten

Hard to engage customers

Manual work drains you

Customers walk away

Loyalty programs are cost centers

Multiple tools, scattered data

Poket fixes it

Rewards actually stick

Customers stay engaged

Automated, smart campaigns

Customers keep coming back

Poket turns it to profit centers

All necessary tools at one place

Loyalty that fits every business model

Whether you sell in-store, online, or through partners — Poket powers loyalty across all your channels.

Physical Stores

Transform your store into customer magnet

✔ Points

✔ Cashback

✔ VIP Tier (up to 5 tier)

✔ Paid Membership

✔ Store Credits

✔ Referral Program

✔ Gift Voucher Program

✔ Gamification Program

✔ Feedback Program

✔ Social Media Rewards

✔ Campaigns

✔ Dashboard & Reports

✔ Member Web Portal
✔ Member Mobile App (Optional)

Online Stores

Turn your online store traffic into repeat buyers

✔ Points

✔ Cashback

✔ VIP Tier (up to 5 tier)

✔ Paid Membership

✔ Referral Program

✔ Feedback Program

✔ Social Media Rewards

✔ Campaigns

✔ Dashboard & Reports

✔ Beautiful Rewards Launcher

Indirect Channels

Strengthen loyalty across your entire network – distributors, retailers, and partners

✔ Custom Workflows & Rewards

✔ Receipt/Invoice Submission

✔ Premium Branded Experience

✔ Effortless Integrations

✔ Branded Member Portal & Mobile App

Growing your business shouldn't be hard

Poket makes loyalty easy and customers stay longer

Every features that your team needs to bring customers back easily and quickly

Launch fast, run smooth, watch results soar

The benefits your business will see

Loyal customers, repeat sales, and natural growth—effectively

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What our clients say

Poket has built both mAPP and web platforms for our brand's loyalty programme, and we have since been able to recruit customers alongside in depth details of their data, helping brand better understand our customer's shopping behaviour and products preference. I would recommend Poket Loyalty Program Software for any companies looking for affordable and easy-to-mange CRM solutions.

Ms Ngeo

Senior Brand Manager, Bioderma

We choose Poket because they are fast in developing the app. Also, they good at customising certain reports on an Adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases.

Rajadurai Ramasamy

HOD of Customer Care, Volkswagen Malaysia

Our company just started using Poket loyalty program software and we have seen around 24% growth. With Poket app and campaigns in place, 17% of transactions belong to returning customers. It is easy for customers to register, provided data easily for auditing, has detailed functions, constant upgrading and very responsive support. my team would rate Poket 5/5. We will recommend Poket Loyalty Rewards solutions to others.

Justin Leong

Assistant Category Manager, Lagadere Travel Retail

Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and highly user-friendly both in-app and on the backend. We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.

Charlene Tan

Assistant Marketing Manager, Cathay Organisation

We have chosen Poket after a few meet up and they have shown professionalism and confidence to handle loyalty programme for our needs which are 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communication. Pricing was also within our budget to work with. The backend portal is user-friendly and interfaces for customer app is simple and easy to use. we launched the app nationwide in June and work on the next phase bringing more value to our customers.

Ms Khoo

Marketing Manager, Dragon-i Restaurant Group

After we adopt Poket solutions, we see an increase in customer retention rates and sign ups. Poket develop award-winning solutions, and has businesses in several countries. The solutions are reasonably priced, and the representative from Poket is able to answer to all our enquiries. We had compared Poket with similar vendors and found the difference in the flexibility of developing solutions for us. We are very satisfied with the customer's interface and backend for merchant that Poket has provided us. We are glad that Poket support team always respond timely whenever we have any requests. Good job, Poket Team!

Okawachi Satoru

COO, Yayoi Japanese Restaurant Chain

Poket has everything we wanted and even an integrated reward system to reward our loyal customers. it is easy to use and we are also able to work remotely away from the shopfront. The team is sure to answer any questions we have and we would hghly recommend Poket Reward System if you are looking at expanding your company's customer base and ease of transactions.

Evangeline

Co-Founder, FE - The Nail Lounge

We’ve been expecting you.
Here’s why it’s time for Poket.

Loyalty that actually works. No guesswork. No wasted effort.

Think loyalty programs are just a cost? Poket turns them into profit.

Customers drift away? Poket brings them back.

Chasing new shoppers while old ones vanish? Poket keeps them loyal.

Unsure who could spend more? Poket reveals the hidden big spenders.

Drowning in clunky tools and scattered data? Poket gives you one clear dashboard.

Working harder but not selling more? Poket drives repeat sales—effectively.

Unlock customer loyalty that pays

Loyal customers, higher sales, simplified for you

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Poket is a leading SaaS platform that helps businesses engage, reward, and retain customers with all-in-one loyalty program, digital rewards, CRM, and marketing tools—built for both physical and online stores.

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