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Loyalty & Rewards Mastery

Insights, Strategies, and Trends

Maximizing Customer Retention through Innovative Rewards and Loyalty Solutions

Poket Blog
Win back customers with loyalty program

How To Bring Back Your Lost Customers Without Spending A Fortune

Businesses are spending vast sums in marketing to acquire new customers trying to replace their lost customers. But research shows that they might be better served by designing strategies to bring back your lost customers. The chances of selling to an existing customer is 60 – 70%, while the chances of success for selling to a new prospect is 5-20%. Existing customers are 50% more likely to try new products and spend 31% more, when compared to new customers. So, how are you re-engaging with your past customers? Or even, do you have a track of who had been your past customers?
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captivating loyalty programs

How To Create Captivating Loyalty Program

Businesses are spending vast sums in marketing to acquire new customers trying to replace their lost customers. But research shows that they might be better served by designing strategies to bring back your lost customers. The chances of selling to an existing customer is 60 – 70%, while the chances of success for selling to a new prospect is 5-20%. Existing customers are 50% more likely to try new products and spend 31% more, when compared to new customers. So, how are you re-engaging with your past customers? Or even, do you have a track of who had been your past customers?
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strategies to retain customers

3 Customer Retention Strategies That You Do Not Want To Miss

No matter what business you’re in, one fact remains. To be a success you’ve got to not only attract customers but keep them coming back for more. This is something that all companies try to do, with varying results. If you’re trying to increase your sales, here are some quick ways to keep customers loyal to you.
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