How to Implement Effective Customer Loyalty Program in F&B Industry
A customer rewards program is not a brand new concept today. On the other hand, determining the proper way of using the collected customer data to make the customer rewards program fully customized individually for every user is somewhat of unknown territory for various brands. But, while technologies are invading the F&B industry, permitting for more customer data to be obtained and compiled, those brands that are pretty savvy will make use of this information so that they can make and come up with the best customer rewards program.
A customer rewards program is primarily designed to reward regular diners and to keep them as regular customers. Most brands do have some types of point systems or rewards. On the other hand, what if the rewards are not something that your customer wants? These days, there are restaurants and bars that come with a customer rewards program which is totally based on earning points. Some of them promise that the more drinks or meals the customers buy, the more points they will be earning and also, the higher level of rewards they will receive.
Though the brands do not tailor the form of rewards to users, the more you will spend, the more you will get. In providing a customer rewards program for your customers, you will need to make use of the best loyalty program software. It is where POKET Loyalty CRM software can help.
POKET – What Is It?
POKET is the customer rewards software that is really working for the success of your business. You may customize the loyalty program to allow your brand’s personality to stand out. POKET comes with a large variety of loyalty card programs and a number of loyalty programs that can be customized. These include package cards, point cards, multiple-tier membership cards, stored value cards, gift card and check-in cards.
Details like card designs, card renewal criteria, and reward tiers are customizable to suit the specific needs of your business. POKET is offering you the power to streamline CRM, voucher, marketing automation and customer loyalty programs for your company in an all-in-one solution. This company will make it more possible for you to turn your desired customer loyalty program into reality. It can be done in just a few taps on the buttons and that’s it!
POKET comes with 9 forms of digital customer rewards programs to choose from. These include discount card, 1-tier, 2-tier,3-tier points system, check-in system, prepaid value system, package card, and punch card system. Aside from that, you could also provide your valued customers with seven kinds of vouchers such as a welcome voucher, cash voucher, and a welcome voucher. POKET guarantees to provide you the best solution for your business.
Tracking customer loyalty has been made easier as well. Your valued customers can effortlessly scan their respective membership cards on their tablet or iPad inside your store to get points, make up prepaid cards, and redeem vouchers. POKET enables you to track the activities of your customers so you can understand them better, letting you make a better and more strategic decision.
So what are you still waiting for? Get this all-in-one solution that will be helping you to create CRM, rewards, loyalty card programs in the easiest way. To know more, do not hesitate to visit their official website at www.poket.com.