E-commerce Loyalty Platform for Customer Retention and Repeat Purchases

Build an e-commerce loyalty program with points, VIP tiers, cashback, paid memberships, referrals, and rewards—all in one powerful platform for Shopify and WooCommerce, designed to drive repeat purchases online and in-store

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Trusted by companies worldwide

Connect Your E-commerce Store in Minutes

Connect Poket with Shopify, Shopify Plus, or WooCommerce for a fast, seamless setup—and expand your loyalty program to physical stores whenever you’re ready.

Instant Online Integration

Connect your loyalty programme to Shopify, Shopify Plus, or WooCommerce and get up and running in minutes.

Seamless POS Integration

Keep your online and in-store loyalty programme, rewards, and customer data perfectly in sync.

Physical Store Support

Extend your loyalty programme to physical stores with a ready-to-use solution or a fully customised setup.

Everything You Need to Build Loyalty Your Way

Create rewarding experiences that keep customers coming back, exclusive benefits that make them feel valued, and loyalty strategies that drive measurable growth.

Turn Every Interaction into a Loyalty Opportunity

Reward customers throughout their journey—from their first click to their next purchase—and turn meaningful engagement into lasting loyalty

Rewards Your Customers Actually Want

Offer exciting, relevant rewards that make redemption feel worthwhile—and give customers more reasons to shop with you again

Powerful Tools for a Smarter Points Programme

Create flexible earning rules, manage points with ease, and optimise your programme to drive stronger customer engagement and repeat purchases.

Bring Rewards Directly to Your Online Store

Integrate seamlessly with Shopify, Shopify Plus, or WooCommerce and start rewarding customers from their very first purchase

Smooth Experience for Your Customers & You

From sign-up to rewards tracking, everything works seamlessly to drive engagement and repeat purchases

For Your Customers

✔ Fast sign-up & login for customers

✔ Track points & redeem rewards easily

✔ View tiers & referrals at a glance

For Your Store

✔ One-click setup with your store

✔ Rewards launcher embedded

✔ 25 powerful earning rules

Upgrade your best customers with VIP tiers

Create up to 5 tiers, start small and scale anytime, and reward loyalty at every level

VIP Experience Made Simple

Create and grow VIP tiers to reward your best customers with exclusive perks and keep them coming back.

✔ Tier-specific rewards for every level

✔ Unique points conversion per tier

✔ Upgrades, downgrades & renewal rules

✔ Boost repeat purchases effortlessly

✔ Scale your program as you grow

Enable cashback that customers love

Delight customers with real value they can use

Cashback That Excites

Enable cashback anytime alongside points to give customers more ways to redeem and engage

✔ Flexible setup: points-to-cashback rules

✔ Convenient: Enable cashback anytime

✔ Redeem points for cashback or rewards

✔ Boost repeat purchases and order value

Create paid membership & earn upfront

Drives upfront revenue with exclusive perks and rewards

Paid Membership That Pays

Offer a paid membership that generates cash flow while giving customers the perks that make them eager to join.

✔ Earn upfront revenue with membership fees

✔ Give members exclusive perks

✔ Secure commitment from loyal customers

Launch referral program & get new customers

Incentivize existing members to bring in new customers and grow your business

Get New Customers Easily

Turn your customers into brand advocates

✔ Rewards for referrer & friend

✔ Give points or rewards

✔ Reward on sign-up or purchase

✔ Share via email & social media

✔ Activate or deactivate anytime

Automate marketing to engage customers

Reach the right customers at the right time with targeted campaigns that drive desirable action

Engage Customers with Smart Marketing

Automate campaigns, reach members anywhere, and drive results effortlessly

✔ Automated Welcome Campaigns

✔ Automated Birthday Campaigns

✔ Automated Next-Visit Campaigns

✔ Automated Marketing Campaigns

✔ Win-Back Customer Campaigns

✔ Member Segmentation Campaigns

✔ Ad-Hoc Campaigns
✔ Send via Email

Make customer loyalty your superpower

Powerful tools to engage, reward, and retain more customers at every stage of their journey.

Powerful Loyalty Program Made Easy

Your loyalty program, your way – with super flexible configuration

✔ Points program

✔ Cashback program

✔ Paid membership program

✔ Point & cashback expiry

✔ Upgrades & downgrades

✔ Up to 5 membership tiers/VIPs

✔ Insightful data at a glance

What our clients say

Poket has built both mAPP and web platforms for our brand's loyalty programme, and we have since been able to recruit customers alongside in depth details of their data, helping brand better understand our customer's shopping behaviour and products preference. I would recommend Poket Loyalty Program Software for any companies looking for affordable and easy-to-mange CRM solutions.

Ms Ngeo

Senior Brand Manager, Bioderma

We choose Poket because they are fast in developing the app. Also, they good at customising certain reports on an Adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases.

Rajadurai Ramasamy

HOD of Customer Care, Volkswagen Malaysia

Our company just started using Poket loyalty program software and we have seen around 24% growth. With Poket app and campaigns in place, 17% of transactions belong to returning customers. It is easy for customers to register, provided data easily for auditing, has detailed functions, constant upgrading and very responsive support. my team would rate Poket 5/5. We will recommend Poket Loyalty Rewards solutions to others.

Justin Leong

Assistant Category Manager, Lagadere Travel Retail

Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and highly user-friendly both in-app and on the backend. We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.

Charlene Tan

Assistant Marketing Manager, Cathay Organisation

We have chosen Poket after a few meet up and they have shown professionalism and confidence to handle loyalty programme for our needs which are 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communication. Pricing was also within our budget to work with. The backend portal is user-friendly and interfaces for customer app is simple and easy to use. we launched the app nationwide in June and work on the next phase bringing more value to our customers.

Ms Khoo

Marketing Manager, Dragon-i Restaurant Group

After we adopt Poket solutions, we see an increase in customer retention rates and sign ups. Poket develop award-winning solutions, and has businesses in several countries. The solutions are reasonably priced, and the representative from Poket is able to answer to all our enquiries. We had compared Poket with similar vendors and found the difference in the flexibility of developing solutions for us. We are very satisfied with the customer's interface and backend for merchant that Poket has provided us. We are glad that Poket support team always respond timely whenever we have any requests. Good job, Poket Team!

Okawachi Satoru

COO, Yayoi Japanese Restaurant Chain

Poket has everything we wanted and even an integrated reward system to reward our loyal customers. it is easy to use and we are also able to work remotely away from the shopfront. The team is sure to answer any questions we have and we would hghly recommend Poket Reward System if you are looking at expanding your company's customer base and ease of transactions.

Evangeline

Co-Founder, FE - The Nail Lounge

Turn More Online Shoppers into Loyal Customers

Launch a powerful e-commerce loyalty platform that drives repeat purchases, increases customer retention, and grows customer lifetime value.

Contact sales

Start free trial

Poket is a leading AI-powered Loyalty Platform that helps businesses engage, reward, and retain customers with all-in-one loyalty program, digital rewards, CRM, and marketing tools—built for both physical and online stores.

E-commerce Loyalty Platform for Customer Retention and Repeat Purchases

Trusted by companies worldwide

Connect Your E-commerce Store in Minutes

Instant Online Integration

Seamless POS Integration

Physical Store Support

Everything You Need to Build Loyalty Your Way

Turn Every Interaction into a Loyalty Opportunity

Account Creation

Welcome

Birthday

Purchases

Promotion

Referral

Social Shares

Social Follows

Feedback

Rewards Your Customers Actually Want

Discounts

Free Product

Free Shipping

Powerful Tools for a Smarter Points Programme

Points Expiration

Rewards Expiration

Rewards Limit

Custom Points Label

Multi-Tier & VIP

Accelerated Earning