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HELP DOCS
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OVERVIEW
PHYSICAL STORE
3 Steps Launch Process
In this 2-minute video, you can view how easy it is to setup your loyalty program in just a few simple steps. In additional, you can view how your in-store staff can process member rewards transaction seamlessly and quickly. Launching your loyalty program couldn’t be any easier. Let’s get your loyalty program up and running now.
Method 1
Customer Self-Sign Up Process
You can put up a poster or decal for your customers to scan the QR code and perform self-sign up.
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Where to get the QR code for your customer to scan? On your Poket admin portal, you will find your unique program QR code.
Method 2Â
Staff Perform Sign Up
Your in-store staff can use the store portal and ask for your customer mobile numbers or email to process the sign up. The system will trigger email or SMS (if add-on SMS credits) to your customers to complete the full profile. it takes less than 5 seconds for your staff to enter the email or mobile number. It’s super fast. Of course, if you want to get the full customer on the spot, it can be done too.
Method 3
Import Members
You can import members easily with our import feature
ECOMMERCE STORE
3 Steps Integration Process
At your Poket admin portal, simply setup your loyalty program and Shopify or WooCommerce launcher page. Thereafter, you can connect Shopify or WooCommerce to Poket seamlessly.
Online Sign Up
At your website, the rewards launcher will appear so that your customers can sign up to your membership program instantly.
EXTRA FOR YOU
How To Create Catalogue
The Catalogue is also known as the “What’s On” section. This is where you list your products, services, promotion, latest news and etc. You can set call to action such as open up a URL page, open more sub-banners pages, trigger email or trigger call. Check out this video and personalize an exciting member experience.
How To Use Member Mobile App (Optional)
For Free, Strong and Mighty plan, you will have a member portal and member mobile app. The member mobile app name is “Poket Rewards” app. Check out the video on the convenience it brings to your members.
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