Enterprise Solutions
Choose your plan packed with the best features to win
Include 1 store
Includes
Loyalty Program Builder
Up to 1,000 members
Single tier points program
Points expiry
Rewards expiry
Core Marketing Automation
Welcome emails
Birthday emails
Post-purchase feedback emails
Member Experience
Mobile friendly Member portal
Rewards catalog
E-voucher
What’s on promotion
Carousell banner
Insights & Reporting
Basic dashboard
Basic reports
Include 1 store
Includes Pilot, plus:
Loyalty Program Builder
Up to 10,000 members
VIP 3 tiers
Cashback program
27 points earning rules
Growth Marketing Automation
Referral program
Segmentation campaign
Win back campaign
Marketing campaign
Engagement Rules & Incentives
Birthday multiplier
Promotion multiplier
17 social media rewards
Insights & Reporting
Advance dashboard
Advance reports
Marketing Channels
Marketing emails (EDM)
Include 1 store
Includes Premier, plus:
Loyalty Program Builder
Up to 20,000 members
VIP tiers (up to 5 tiers)
Progressive VIP structure
Custom points label
Premium Marketing Automation
Next visit campaign
Revenue Growth Tools
Paid membership
Store credits
Gift voucher
Payment gateway integration
No Poket transaction fee
Member Experience
Gamified rewards
Member portal custom domain
Insights & Reporting
Full dashboard
All reports
Marketing Channels
Marketing emails (Free 3000 credits)
WhatsApp messaging (add-on)
SMS messaging (add-on)
Member Mobile App (Add-ons)
Branded iOS app
Branded Android app
Includes Prime, plus
API access
Priority support
Include 1 store
Includes
Loyalty Program Builder
Up to 1,000 members
Single tier points program
Points expiry
Rewards expiry
Core Marketing Automation
Welcome emails
Birthday emails
Post-purchase feedback emails
Member Experience
Mobile friendly Member portal
Rewards catalog
E-voucher
What’s on promotion
Carousell banner
Insights & Reporting
Basic dashboard
Basic reports
Include 1 store
Includes Pilot, plus:
Loyalty Program Builder
Up to 5,000 members
VIP 3 tiers
Cashback program
27 points earning rules
Growth Marketing Automation
Referral program
Segmentation campaign
Win back campaign
Marketing campaign
Engagement Rules & Incentives
Birthday multiplier
Promotion multiplier
17 social media rewards
Insights & Reporting
Advance dashboard
Advance reports
Marketing Channels
Marketing emails (EDM)
Include 1 store
Includes Premier, plus:
Loyalty Program Builder
Up to 10,000 members
VIP tiers (up to 5 tiers)
Progressive VIP structure
Custom points label
Premium Marketing Automation
Next visit campaign
Revenue Growth Tools
Paid membership
Store credits
Gift voucher
Payment gateway integration
No Poket transaction fee
Member Experience
Gamified rewards
Member portal custom domain
Insights & Reporting
Full dashboard
All reports
Marketing Channels
Marketing emails (Free 3000 credits)
WhatsApp messaging (add-on)
SMS messaging (add-on)
Member Mobile App (Add-ons)
Branded iOS app
Branded Android app
Includes Prime, plus
API access
Priority support
Order:
500 monthly orders
$10 for additional 100 orders
Includes
Unlimited members
Points program
Points & rewards expiry
Custom points label
Welcome emails
Birthday emails
Loyalty launcher
Order:
2500 monthly orders
$10 for additional 100 orders
Includes Essential, plus
VIP tiers (up to 5-tier)
Cashback program
Referral program
Feedback program
Birthday multiplier
Promotion multiplier
17 social media rewards
27 points earning rules
Marketing campaign
Win back campaign
Segmentation campaign
Support Shopify POS
Support physical store (add-on)
Order:
5000 monthly orders
$7 for additional 100 orders
Includes Elevate, plus
Onboarding
API access
Priority support
Order:
500 monthly orders
$10 for additional 100 orders
Includes
Unlimited members
Points program
Points & rewards expiry
Custom points label
Welcome emails
Birthday emails
Loyalty launcher
Order:
2500 monthly orders
$10 for additional 100 orders
Includes Essential, plus
VIP tiers (up to 5-tier)
Cashback program
Referral program
Feedback program
Birthday multiplier
Promotion multiplier
17 social media rewards
27 points earning rules
Marketing campaign
Win back campaign
Segmentation campaign
Support Shopify POS
Support physical store (add-on)
Let’s talk
Order:
5000 monthly orders
$7 for additional 100 orders
Includes Elevate, plus
Onboarding
API access
Priority support
Your iOS and Android member app published under your brand — connect with your customers anytime, anywhere
S$ 250
Includes
Low setup fee (limited time offer!)
iOS native mobile app for member
Android native mobile app for member
Unlimited push notification
App with your brand name
Includes
Low setup fee (limited time offer!)
iOS native mobile app for member
Android native mobile app for member
Unlimited push notification
App with your brand name
Your tailored loyalty system with full customization and seamless third-party integrations
Custom Workflows & Rewards
Craft programs that perfectly match your business strategy
Receipt/Invoice Submission
Effortless validation and reward for partners and customers.
Premium Branded Experience
Your own mobile app and member portal, fully on-brand
Effortless Integrations
Connect with APIs and 3rd-party systems seamlessly
Enterprise-Grade Scalability & Security
Built to handle high volumes with confidence



















Explore this section to learn more about our solution and find answers to your questions. View more frequently asked questions here.
a
Loyalty program software is a platform that helps businesses reward and engage their customers to encourage repeat purchases and long-term loyalty. It allows you to create and manage programs such as points collection, tiered rewards, cashback, gift vouchers, and special promotions—both online and in physical stores.
With loyalty software, you can track customer behavior, personalise rewards, and strengthen customer relationships, all from a single dashboard.
Yes. Our loyalty program is designed to work seamlessly across both online and physical stores. Customers can earn and redeem points, vouchers, or rewards whether they shop in-store or online, all under a single unified account.
This omnichannel approach ensures a consistent customer experience, helps boost engagement, and makes it easy for you to track and reward loyalty across all sales channels.
For more details and to see how it can work for your business, please contact us.
Yes, no problem. You can easily upgrade from monthly plan to yearly plan by following below steps.
1. Go to Settings>Subscription>
2. Go to your current subscription and click “Change“.
3. Then you can select the yearly plan and subscribe.
Yes. We offer preferential pricing for businesses with multiple stores or outlets. Please contact us so we can propose a consolidated plan that is cost-effective and scalable for your business.
Yes. Our loyalty program software integrates with popular e-commerce platforms such as WooCommerce and Shopify, allowing you to manage your loyalty program alongside your online store seamlessly.
We also offer solutions for other platforms and can support custom integrations depending on your setup.
For more details and to see how it can work for your business, please contact us.
Yes. Our loyalty program allows you to customise rewards for each membership tier. You can offer different points, vouchers, or exclusive perks based on tier level, helping to motivate customers to reach higher tiers and increase engagement.
Yes. You can export your customer data from our loyalty program software at any time.
Yes. Our loyalty program allows you to use your own custom domain for the member portal, giving your customers a seamless branded experience. This helps strengthen your brand identity and makes your loyalty program feel fully integrated with your business.
For more details on setting up a custom domain, please contact us.
Our loyalty program is designed to help your business turn customers into loyal, repeat buyers. Customers earn points, cashback, or exclusive rewards for purchases and other actions, motivating them to return more often.
You can create tiered memberships, personalised rewards, and fun gamified campaigns to engage customers at every stage. With a single dashboard, you can track activity, reward top customers, and make data-driven decisions to grow sales and strengthen loyalty.
For more details on how it can boost your business, please contact us.
Yes. Our loyalty program allows you to create multi-tier or VIP membership programs, so you can reward your most loyal customers with exclusive perks, points, or personalised rewards.
Tiered programs encourage customers to engage more and move up the tiers, boosting repeat purchases and long-term loyalty.
Absolutely. Our loyalty program lets you customise the member portal to match your brand. Add your logo, colours, and other brand elements so your customers enjoy a seamless, on-brand experience every time they interact with your program.
If you cancel your subscription, your access to all paid features will continue until the end of your current billing period. After that, your account will be deactivated, and you will no longer be able to access your loyalty program dashboard or data.
We recommend exporting any important data before your subscription ends.
Yes. You can upgrade your plan to a higher tier at any time to access more features, higher limits, or advanced capabilities as your business grows. The upgrade process is straightforward and designed to ensure minimal disruption to your loyalty program.
We offer a 7-day free trial so you can fully evaluate our platform before making any payment. During the trial period, you will have access to the features included in your selected plan to ensure it meets your business needs.
Once a subscription is activated and payment is made, fees are non-refundable. We encourage customers to make full use of the free trial to assess suitability before subscribing.
If you encounter any issues during onboarding, please contact our support team promptly so we can assist.
Yes. We take data security and privacy seriously. Our platform is built with industry-standard security measures to protect your customer data, including secure access controls and data protection practices.
We follow best practices to ensure your data is handled safely and responsibly at all times.
Poket is a leading AI-powered Loyalty Platform that helps businesses engage, reward, and retain customers with all-in-one loyalty program, digital rewards, CRM, and marketing tools—built for both physical and online stores.
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