Pick Your Plan

Choose your plan packed with the best features to win

Pilot

Entry plan to get started

S$ 50

Includes

loyalty program features   Up to 2,000 members

loyalty program features   Single tier points program

loyalty program features   Points & rewards expiry

loyalty program features   E-voucher & rewards catalog

loyalty program features   What’s On announcements

loyalty program features   Welcome & birthday automation

loyalty program features   Basic dashboard & reports

loyalty program features   Mobile-friendly Member portal

loyalty program features 1 store included. Add more at $360/year each

Premier

Unlock VIP tiers, referral, campaigns

S$ 80

Includes Pilot plan features, plus:

loyalty program features   Up to 10,000 members

loyalty program features   Multi-tier VIP (up to 3 tiers)

loyalty program features   Points + cashback program

loyalty program features   Referral program

loyalty program features   Birthday points multiplier

loyalty program features   Promotion points multiplier

loyalty program features   17 social media rewards

loyalty program features   Marketing campaign

loyalty program features   Send email campaigns

loyalty program features   Win back lapsed customers

loyalty program features   Segmentation campaign

loyalty program features   Advanced dashboard & reports

loyalty program features   1 store included. Add more at $360/year each

Most Popular

Prime

Boost growth with cashflow tools

S$ 100

Includes Premier plan features, plus:

loyalty program features   Up to 30,000 members

loyalty program features   Multi-tier VIP (up to 5 tiers)

loyalty program features   Progressive multi-tier structure

loyalty program features   Personalised rewards

loyalty program features   Next visit campaign

loyalty program features   Paid membership

loyalty program features   Store credits

loyalty program features   Gift voucher

loyalty program features   Gamification (multiple games)

loyalty program features   Full dashboard & reports

loyalty program features   Member portal custom domain

loyalty program features   Payment gateway integration

loyalty program features   WhatsApp (add-on)

loyalty program features   SMS (add-on)

loyalty program features   Mobile app (add-on)

loyalty program features   1 store included. Add more at $360/year each

Prestige

Integrate seamlessly with APIs

Let's talk

Includes Prime, plus

loyalty program features   50,000 members

loyalty program features   API access

loyalty program features   Priority support

Pilot

Entry plan to get started

S$ 70

Includes

loyalty program features   Up to 2,000 members

loyalty program features   Single tier points program

loyalty program features   Points & rewards expiry

loyalty program features   E-voucher & rewards catalog

loyalty program features   What’s On announcements

loyalty program features   Welcome & birthday automation

loyalty program features   Basic dashboard & reports

loyalty program features   Mobile-friendly Member portal

loyalty program features 1 store included. Add more at $50/month each

Premier

Unlock VIP tiers, referral, campaigns

S$ 120

Includes Pilot plan features, plus:

loyalty program features   Up to 10,000 members

loyalty program features   Multi-tier VIP (up to 3 tiers)

loyalty program features   Points + cashback program

loyalty program features   Referral program

loyalty program features   Birthday points multiplier

loyalty program features   Promotion points multiplier

loyalty program features   17 social media rewards

loyalty program features   Marketing campaign

loyalty program features   Send email campaigns

loyalty program features   Win back lapsed customers

loyalty program features   Segmentation campaign

loyalty program features   Advanced dashboard & reports

loyalty program features   1 store included. Add more at $50/month each

Most Popular

Prime

Boost growth with cashflow tools

S$ 150

Includes Premier plan features, plus:

loyalty program features   Up to 30,000 members

loyalty program features   Multi-tier VIP (up to 5 tiers)

loyalty program features   Progressive multi-tier structure

loyalty program features   Personalised rewards

loyalty program features   Next visit campaign

loyalty program features   Paid membership

loyalty program features   Store credits

loyalty program features   Gift voucher

loyalty program features   Gamification (multiple games)

loyalty program features   Full dashboard & reports

loyalty program features   Member portal custom domain

loyalty program features   Payment gateway integration

loyalty program features   WhatsApp (add-on)

loyalty program features   SMS (add-on)

loyalty program features   Mobile app (add-on)

loyalty program features   1 store included. Add more at $50/month each

Prestige

Integrate seamlessly with APIs

Let's talk

Includes Prime, plus

loyalty program features   50,000 members

loyalty program features   API access

loyalty program features   Priority support

Essential

Entry plan to get started

US$35

/month

Order:

500 monthly orders
$10 for additional 100 orders

Includes

loyalty program features Unlimited members

loyalty program features   Points program

loyalty program features   Points & rewards expiry

loyalty program features   Custom points label

loyalty program features   Welcome emails

loyalty program features   Birthday emails

loyalty program features   Loyalty launcher

Most Popular

Elevate

Boost growth with cashflow tools

US$99

/month

Order:

2500 monthly orders
$10 for additional 100 orders

Includes Essential, plus

loyalty program features   VIP tiers (up to 5-tier)

loyalty program features   Cashback program

loyalty program features   Referral program

loyalty program features   Feedback program

loyalty program features   Birthday multiplier

loyalty program features   Promotion multiplier

loyalty program features   17 social media rewards

loyalty program features   27 points earning rules

loyalty program features   Marketing campaign

loyalty program features   Win back campaign

loyalty program features   Segmentation campaign

loyalty program features   Support Shopify POS

loyalty program features   Support physical store (add-on)

Elite

Integrate seamlessly with APIs

US$349

/month

Order:

5000 monthly orders
$7 for additional 100 orders

Includes Elevate, plus

loyalty program features   Onboarding

loyalty program features   API access

loyalty program features   Priority support

Essential

Entry plan to get started

US$39

/month

Order:

500 monthly orders
$10 for additional 100 orders

Includes

loyalty program features Unlimited members

loyalty program features   Points program

loyalty program features   Points & rewards expiry

loyalty program features   Custom points label

loyalty program features   Welcome emails

loyalty program features   Birthday emails

loyalty program features   Loyalty launcher

Most Popular

Elevate

Boost growth with cashflow tools

US$129

/month

Order:

2500 monthly orders
$10 for additional 100 orders

Includes Essential, plus

loyalty program features   VIP tiers (up to 5-tier)

loyalty program features   Cashback program

loyalty program features   Referral program

loyalty program features   Feedback program

loyalty program features   Birthday multiplier

loyalty program features   Promotion multiplier

loyalty program features   17 social media rewards

loyalty program features   27 points earning rules

loyalty program features   Marketing campaign

loyalty program features   Win back campaign

loyalty program features   Segmentation campaign

loyalty program features   Support Shopify POS

loyalty program features   Support physical store (add-on)

Elite

Integrate seamlessly with APIs

US$399

/month

Order:

5000 monthly orders
$7 for additional 100 orders

Includes Elevate, plus

loyalty program features   Onboarding

loyalty program features   API access

loyalty program features   Priority support

Mobile App

Your iOS and Android member app published under your brand — connect with your customers  anytime, anywhere

Off-the-shelf

For physical stores on the Prime or Prestige plan – add your mobile app for only

S$ 250

/month (billed annually)

Includes

loyalty program features   Low setup fee (limited time offer!)

loyalty program features   iOS native mobile app for member

loyalty program features   Android native mobile app for member 

loyalty program features   Unlimited push notification

loyalty program features   App with your brand name

Custom

For brands seeking to engage customers through a custom mobile app experience

Let’s talk

Includes

loyalty program features   Low setup fee (limited time offer!)

loyalty program features   iOS native mobile app for member 

loyalty program features   Android native mobile app for member 

loyalty program features   Unlimited push notification

loyalty program features   App with your brand name

Integration

For brands with an existing mobile app and want to integrate with Poket solution

Let’s talk

Enterprise

Your tailored loyalty system with full customization and seamless third-party integrations

Enterprise Solution

You define the requirements, we deliver your dream solution for impact and scale

Let’s talk

loyalty program features   Custom Workflows & Rewards
       Craft programs that perfectly match your business strategy

loyalty program features   Receipt/Invoice Submission
       Effortless validation and reward for partners and customers.

loyalty program features   Premium Branded Experience
       Your own mobile app and member portal, fully on-brand

loyalty program features   Effortless Integrations
       Connect with APIs and 3rd-party systems seamlessly

loyalty program features   Enterprise-Grade Scalability & Security
       Built to handle high volumes with confidence

Join Over 3,000 Organizations Worldwide

Volkswagen logo - Poket Customer loyalty solution client
Safra logo
Poh Heng logo
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yayoi 39
Senza_Logo-39
logo-Cathay-39
poh heng grayscale 39
leonian 4
whale tea 39
Cineleisure - Poket Loyalty Program Solution client
shaw-logo 39
kimrobinson-logo-39-2
logo-Bioderma-39
Dragon-i restaurant group
Velovelo Cycle - Poket Customer Loyalty Software client
Zante Hotel - Poket Customer Loyalty Solution client
Miltenyi Biotech - Poket Customer Loyalty Solution client
Brighton Community Church - Poket Loyalty Program Solution client
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Frequently Asked Questions

Explore this section to learn more about our solution and find answers to your questions. View more frequently asked questions here

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Loyalty program software is a platform that helps businesses reward and engage their customers to encourage repeat purchases and long-term loyalty. It allows you to create and manage programs such as points collection, tiered rewards, cashback, gift vouchers, and special promotions—both online and in physical stores.

With loyalty software, you can track customer behavior, personalise rewards, and strengthen customer relationships, all from a single dashboard.

Yes. Our loyalty program is designed to work seamlessly across both online and physical stores. Customers can earn and redeem points, vouchers, or rewards whether they shop in-store or online, all under a single unified account.

This omnichannel approach ensures a consistent customer experience, helps boost engagement, and makes it easy for you to track and reward loyalty across all sales channels.

For more details and to see how it can work for your business, please contact us.

Yes, no problem. You can easily upgrade from monthly plan to yearly plan by following below steps.

1. Go to Settings>Subscription>

2. Go to your current subscription and click “Change“.

3. Then you can select the yearly plan and subscribe. 

Yes. We offer preferential pricing for businesses with multiple stores or outlets. Please contact us so we can propose a consolidated plan that is cost-effective and scalable for your business.

Yes. Our loyalty program software integrates with popular e-commerce platforms such as WooCommerce and Shopify, allowing you to manage your loyalty program alongside your online store seamlessly.

We also offer solutions for other platforms and can support custom integrations depending on your setup.

For more details and to see how it can work for your business, please contact us.

Yes. Our loyalty program allows you to customise rewards for each membership tier. You can offer different points, vouchers, or exclusive perks based on tier level, helping to motivate customers to reach higher tiers and increase engagement.

Yes. You can export your customer data from our loyalty program software at any time.

Yes. Our loyalty program allows you to use your own custom domain for the member portal, giving your customers a seamless branded experience. This helps strengthen your brand identity and makes your loyalty program feel fully integrated with your business.

For more details on setting up a custom domain, please contact us.

Our loyalty program is designed to help your business turn customers into loyal, repeat buyers. Customers earn points, cashback, or exclusive rewards for purchases and other actions, motivating them to return more often.

You can create tiered memberships, personalised rewards, and fun gamified campaigns to engage customers at every stage. With a single dashboard, you can track activity, reward top customers, and make data-driven decisions to grow sales and strengthen loyalty.

For more details on how it can boost your business, please contact us.

Yes. Our loyalty program allows you to create multi-tier or VIP membership programs, so you can reward your most loyal customers with exclusive perks, points, or personalised rewards.

Tiered programs encourage customers to engage more and move up the tiers, boosting repeat purchases and long-term loyalty.

Absolutely. Our loyalty program lets you customise the member portal to match your brand. Add your logo, colours, and other brand elements so your customers enjoy a seamless, on-brand experience every time they interact with your program.

If you cancel your subscription, your access to all paid features will continue until the end of your current billing period. After that, your account will be deactivated, and you will no longer be able to access your loyalty program dashboard or data.

We recommend exporting any important data before your subscription ends.

Yes. You can upgrade your plan to a higher tier at any time to access more features, higher limits, or advanced capabilities as your business grows. The upgrade process is straightforward and designed to ensure minimal disruption to your loyalty program.

We offer a 7-day free trial so you can fully evaluate our platform before making any payment. During the trial period, you will have access to the features included in your selected plan to ensure it meets your business needs.

Once a subscription is activated and payment is made, fees are non-refundable. We encourage customers to make full use of the free trial to assess suitability before subscribing.

If you encounter any issues during onboarding, please contact our support team promptly so we can assist.

Yes. We take data security and privacy seriously. Our platform is built with industry-standard security measures to protect your customer data, including secure access controls and data protection practices.

We follow best practices to ensure your data is handled safely and responsibly at all times.

Start growing customer loyalty with Poket