Physical Store 
E-commerce Store 
FMCG 
Shopping Mall 
Indirect Channels
Custom Programs
Web Applications
Mobile Applications
Loyalty Program 
Rewards
e-Voucher
Gamification
Referral Program
Customer Feedback
Marketing Campaigns
Automation
CRM
Dashboard
Reporting
Integrations
Loyalty Program Types 
Blog 
Testimonials
FAQs
Powerful features to drive customer loyalty
From instant rewards to automated engagement
— explore everything you need to keep customers coming back
Designed for results, not complexity
Each feature is crafted to simplify your operations and maximize customer retention
— so you can focus on growing your business, not managing systems
Loyalty Program
Build points, cashback, tiers, or memberships in minutes - and keep your customers coming back
Rewards
Deliver rewards that spark joy and repeat purchases — vouchers, perks, and surprises managed in seconds.
e-Voucher
Send e-vouchers automatically for birthdays, promotions or campaigns — personal and right on time.
Gamification
Delight members with a customizable Spin Wheel — exciting and proven to boost engagement and spending
Referral Program
Reward members for every successful referral. Watch your customer base expand — powered by trust, not ads
Customer Feedback
Collect post-purchase reviews automatically. Understand what members love — and where to improve
Marketing Campaigns
Launch targeted campaigns that convert. Personal, automated, and delivered at the perfect moment.
Automation
Set up automated messages for welcome, birthdays, win-back or offers. Stay personal without extra effort.
Loyalty CRM
Know who your customers are and what drives them. Build deeper loyalty with insights that inspire smarter actions.
Dashboard
Get a clear visual summary of your program’s success — from new members joined to rewards redeemed. Make smarter decisions with valuable insights.
Reporting
Access detailed reports on transactions, campaigns, referrals, and redemptions. Identify what drives repeat business and fine-tune your loyalty strategy.
Integrations
Connect Poket with your POS, eCommerce, or CRM systems using our Open API, or opt for custom integrations available for Enterprise plans
Loyalty programs that actually earn loyalty
Reward engagement, drive repeat visits, and keep your brand top-of-mind
Reward engagement, drive repeat visits, and keep your brand top-of-mind
Points Based Program
Every purchase earns points that unlock rewards your customers actually want. Simple, addictive, and proven to make them come back — again and again.
Cashback Program
Give back a portion of every spend. Instant gratification keeps customers smiling and spending, while naturally boosting their loyalty to your brand.
Multi-Tiered/VIP
Progress through levels, unlock bigger perks, and enjoy exclusive rewards. Expand up to 5 VIP tiers — designed to grow loyalty as your business grows.
Store Credits
Customers preload credit and spend it on their terms. Flexible, convenient, and encourages repeat visits — making loyalty effortless for both you and them.
Paid Membership
Customers pay for exclusive perks and discounts, feeling valued and engaged. Creates predictable revenue and a VIP experience your best customers will love.
Package
Bundle products, services, or benefits into a package to make every interaction feel special. Maximizes customer engagement and delivers lasting value
Check-In
Reward visits or key actions and keep customers coming back. Visual, motivating, and surprisingly effective at turning casual visitors into loyal regulars
Stamp
The timeless punch or stamp card — now completely digital. Quick and easy to set up, simple for customers, and effective at encouraging repeat visits
Custom
Build a loyalty program as dynamic as your brand — flexible, scalable, and ready for advanced, multi-brands, multi-partners loyalty solutions
Turn every sale into a loyal customer
Select your business type below and explore tools that keep shoppers coming back
Enterprise Solution
Build a loyalty program as unique as your enterprise – powerful & scalable
Powerful features to engage customers today
Start with a ready loyalty platform or design a custom enterprise experience to engage your customers wherever they are
Poket is a leading SaaS platform that helps businesses engage, reward, and retain customers with all-in-one loyalty program, digital rewards, CRM, and marketing tools—built for both physical and online stores.