DON’T TAKE OUR WORD FOR IT. TAKE THEIRS!
Their work on our Rewards program has made a significant difference to our business. We’ve seen a positive increase in sales and engagement between our customers which has been pretty remarkable. POKET managed and delivered on all our requests – within a short span of time.
Before selecting Poket, we were approached by other membership management company. It was the genuine sincerity showed by the Poket team that made our decision to select Poket. During the product demonstration, our expectation were not just met but many of our burning curious questions were answered well by the Poket team. At that point of time, we are extremely satisfied with Poket and we decided to engage Poket as our membership management partner. Throughout the process of data migration, we faced several issues however these issues were resolved immediately by Poket team (unlike other companies which would take many days). Our customers’ data were imported swiftly with Poket system with no missing data at all. Currently, our customers are very much happy with the Cashback system that we have launched and several customers even asked us what is that amazing system we are using. Thank you to the Poket Team!
Poket has everything we wanted and even an integrated reward system to reward our loyal customers. It is easy to use and we are also able to work remotely away from shopfront.
The team is sure to answer any questions we have and we would highly recommend Poket Reward System if you are looking at expanding your company’s customer base and ease of transactions.
After we adopt Poket solutions, we see an increase in customer retention rates and signups. Poket develop award-winning solutions, and has businesses in several countries. The solutions are reasonably priced, and the representative from Poket is able to answer to all of our enquiries. We had compared Poket with other similar vendors and found the difference in the flexibility of developing solutions for us. We are very satisfied with the customer’s interface and backend for merchant that Poket has provided us. We are glad that Poket support team always respond timely whenever we have request. Good job Poket Team!
Betime has a loyalty program for several years but we would like to eliminate the manual processes such as recording of member points by our beauty advisors and manual data entry keying. Definitely we want to improve our service even better for our loyal members. There is a lot of customization to go through in order to cater to our customer’s needs and make the mobile application even more user-friendly as our members are not so tech-savvy. Poket team is very patient in listening to our requests and put in effort to communicate our needs to the IT team.
We spoke to a few other similar solution companies but feels that Poket is most suited for us in terms of the type of industry they design their service for and backend is rather user friendly.
Poket support helps to rectify any bugs or problems within 1-3 days, very good! Highly recommend Poket solution!
Our company has been working with Poket to develop our malls’ mobile application for redemptions. The two things that stand out about Poket – offering great value that fits our budget and needs, and prompt technical support.
Our app is simple and highly user-friendly both in-app and on the backend. We’re exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.
POKET IS BUSINESSES’ FAVORITE
Increase repeat sales, get new customers, drive traffic, pick up
off-peak hours and gain more social media exposure