Discover Your Business' True Potential Through Poket Loyalty Management Software Solution
Get the most out of Poket with the step-by-step guides and tutorials.
How it works?
Merchant's Journey
Setting up your account and launching your loyalty program is now as easy as 1-2-3!
Once you sign up, you will be guided step-by-step to launch your loyalty program.
Signing up Customers
1. Store Portal- Web or Merchant App
Use for Face to Face Sign-up
- Mobile no.
- Scan Customer QR Code (Will be available in the app)
- Other Identification
- Sign up Form (Email optional)
2. Customer Self Sign-up
Use for URL, QR Code Sign-up
- Website
- QR Code for Web Sign-Up
- QR Code for Mobile App Sign-up
3. Through Admin Portal (Import of Data)
Use for adding existing member data or offline customer registration
- Add Member
- Import Import
Customer's Journey
How members are communicated
For every transaction, rewards, redemption, and expiry members will receive emails, PNS (Push-Notification Service) via the app (optional) and SMS (add-on).
App (Optional)
SMS (Add-On)
How Members Redeem
A. For Merchants with Storefront
Step 1
Members approach the store personnel and let them know that they want to redeem the offer.
Step 2
Members can provide any one of the following to the store personnel-
- Mobile no. (preferred way)
- QR code (available in the app) or
- Ask the store personnel to key in the store pin in the Member App
Step 3
Members can now enjoy the awesome offer!
B. For Merchants without Storefront
Step 1
Members will receive emails for each and every rewards. They can either login to their member portal via web or app and click on REDEEM.
Step 2
System will send notification to the merchant to redeem the respective voucher for the members.
Step 3
Members enjoy the offer!
C. For Online Stores
For online eCommerce stores like Shopify or WooCommerce, all redemptions are online discounts of purchases and can be redeemed instantly.
Video Tutorials
3 steps to start your rewards program
Starting your loyalty program with Poket Loyalty Management Software and signing up your members is as easy as 1-2-3.
How do your members use Poket Rewards (optional)
Poket Rewards app lets your members manage and track your rewards in a cool way. It’s easy and free to use!
BONUS FEATURE WITH OUR PAID PLANS
How to create a catalogue listing
Increase brand awareness and drive sales with Poket’s catalogue. List your products or services, let your customers know what’s trending, set converting call to actions with URL, email, or trigger call.