Discover Your Business' True Potential Through Poket Loyalty Management Software Solution
Get the most out of Poket with the step-by-step guides and tutorials.
How it works
Merchant's Journey
How to Create a
Loyalty Program
💻 Sign up on Website
📒 Set up Account
🏆 Create Loyalty Program
🚀 Launch Program
How to Sign Up Customers
In-Store Sign Up
Method1
🤳 Ask customer to scan the QR code and sign up
In-Store Sign Up
Method 2
📱/📧 Ask for the Customer's Mobile Number/ Email and sign up
Import Members
🖥️ Add Members/ Import Members through Admin Portal
Customer's Journey
How members are communicated
For every transaction, rewards, redemption, and expiry members will receive emails, PNS (Push-Notification Service) via the app (optional) and SMS (add-on).
App (Optional)
SMS (Add-On)
How Members Redeem
A. For Merchants with Storefront
Step 1
Members approach the store personnel and let them know that they want to redeem the offer.
Step 2
Members can provide any one of the following to the store personnel-
- Mobile no. (preferred way)
- QR code (available in the app) or
- Ask the store personnel to key in the store pin in the Member App
Step 3
Members can now enjoy the awesome offer!
B. For Merchants without Storefront
Step 1
Members will receive emails for each and every rewards. They can either login to their member portal via web or app and click on REDEEM.
Step 2
System will send notification to the merchant to redeem the respective voucher for the members.
Step 3
Members enjoy the offer!
C. For Online Stores
For online eCommerce stores like Shopify or WooCommerce, all redemptions are online discounts of purchases and can be redeemed instantly.
Video Tutorials
3 steps to start your rewards program
Starting your loyalty program with Poket Loyalty Management Software and signing up your members is as easy as 1-2-3.
How do your members use Poket Rewards (optional)
Poket Rewards app lets your members manage and track your rewards in a cool way. It’s easy and free to use!
BONUS FEATURE WITH OUR PAID PLANS
How to create a catalogue listing
Increase brand awareness and drive sales with Poket’s catalogue. List your products or services, let your customers know what’s trending, set converting call to actions with URL, email, or trigger call.
Start retaining your customers today
Skyrocket your business tomorrow
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