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How to Implement Effective Customer Loyalty Program in F&B Industry

A customer loyalty program is not a brand new concept today. On the other hand, determining the proper way of using the collected customer data to make the loyalty program fully customized individually for every user is somewhat of unknown territory for various brands. But, while technologies are invading the F&B industry, permitting for more customer data to be obtained and compiled, those brands that are pretty savvy will make use of this information so that they can make and come up with the best loyalty program.

A customer loyalty program is primarily designed to reward regular diners and to keep them as regular customers. Most brands do have some types of point systems or rewards. On the other hand, what if the rewards are not something that your customer wants? These days, there are restaurants and bars come with a loyalty program which is totally based on earning points. Some of them promise that the more drinks or meals the customers buy, the more points they will be earning and also, the higher level of rewards they will receive.

Though the brands do not tailor the form of rewards to users, the more you will spend, the more you will get. In providing a loyalty program for your customers, you will need to make use of the best loyalty program software. It is where POKET Loyalty CRM software can help.

POKET – What Is It?

POKET is the loyalty program software that is really working for the success of your business. You may customize the loyalty program to allow your brand’s personality stands out. POKET comes with a large variety of loyalty card programs and a number of the loyalty programs that can be customized. These include flash cards, point cards, multiple-tier membership cards, stored value cards , gift card and check-in cards.

Details like card designs, card renewal criteria and reward tiers are customizable to suit the specific needs of your business. POKET is offering you the power to streamline CRM, voucher, marketing automation and customer loyalty programs for your company in all-in-one solution. This company will make it more possible for you to turn your desired customer loyalty program into reality. It can be done in just a few taps on the buttons and that’s it!

POKET comes with six forms of digital loyalty card programs to choose from. These include flash card, mobile reward points card, mobile check-in card, mobile stored value card, mobile gift card and so on. Aside from that, you could also provide your valued customers with seven kinds of vouchers such as welcome voucher, cash voucher and a welcome voucher. POKET guarantees to provide you the best solution for your business.

Tracking customer loyalty has been made easier as well. Your valued customers can effortlessly scan their respective membership cards on their tablet or iPad inside your store to get points, make up prepaid cards and redeem vouchers. POKET enables you to track the activities of your customers so you can understand them better, letting you to make a better and more strategic decision.

So what are you still waiting for? Get this all-in-one solution which will be helping you to create CRM, rewards, loyalty card programs in the easiest way. To know more, do not hesitate to visit their official website at www.poket.com.

5 Ways Your Business Can Benefit From Running Mobile Loyalty Program System

Customer Loyalty Program have many benefits for your business! It was first created to encourage customers to continue to shop or purchase from your company or business using small plastic cards or pieces of paper and to even gather information about your customers transactions and find out which items are more popular among your loyal consumers.

But now, we are here to introduce you a new better and futuristic way to keep your customers and gain many more. It is Mobile Loyalty Program System. Through the Mobile Loyalty Program System, your customers can simply and easily sign up on loyalty app or on your website. They will receive a personalized QR code in which they can scan on a merchant tablet and instantly receive a loyalty card or a voucher. They will be able to receive all sorts of vouchers which are sent straight to their smartphone. They are even given a notice to when the voucher will expire.

 Mobile CRM (customer relationship management) is a great way to form new bonds or to strengthen old ones. Our mobile loyalty programs can offer your business returning customers by sending vouchers to targeted customers and rewards vouchers should the points criteria be met, and add vouchers on the app to attract new customers. Another way would be to create a stored value card or even membership cards, one tier and/or multi-tier, have contests or games.

 So basically, because consumers are influenced by a status or VIP membership (i.e. bronze, silver or gold) they will strive for and spend much more time (and money) in your store or business! Wouldn’t that be great? When your loyal customers are happy, they will also most likely spread the word about your offers and promotions, sending more curious customers your way, ensuring that your company will become more successful than ever before!

 If you’re wondering exactly how it works, it’s simple. All your customer needs to do is download the loyalty app onto their smartphone (sign up and receive their QR code), then download your offered vouchers and membership card using the loyalty program app or your tablet, and finally to use it, they can scan your tablet directly at your counter. Our loyalty card program software will surely increase the amount of customers you have daily with this loyalty program app.

 Of course there are many other reasons as to why you should think about setting up  mobile loyalty program system for your company or business, some of them being to set you apart from others (in a good way, of course), giving you a chance to learn more about your customers preferences on certain items and objects, current trends and what’s popular, allowing you the decision on what else to bring in or take out of your business. These are a few among many of the other reasons why you should join us, because we are here to help you improve!

 Take action today!